The privacy of your personal information is very important to us. In order for us to gain and maintain your continued patronage, The Almond Board of Australia (ABA) has created the following privacy statement.
The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.
We use IP address information to help diagnose problems with our server and to administer our website. We gather broad click pattern information to track marketing performance of certain links. This system logs IP addresses, the pages visited on our site, and the site of origin if relevant. No personal information is collected in this process.
The ABA only collects information necessary for us to carry out our functions and activities such as:
- to supply you with the goods and services that you have requested;
- to process your order made to us through the website;
- to provide you with the information that you have requested;
- to provide you with details about an order you have placed with us;
- to provide you with information about special offers, new products and other services offered by the ABA.
Information such as the products you view and order that doesn’t contain personal information will be used by The ABA to enhance the website by making it more targeted to you and to other customers. Each page visited by you will be recorded by the ABA and used as part of fraud prevention and online marketing.
Information such as your name and email address will be used by staff for promotional purposes via email correspondence. You will have the option at the bottom of each email to remove yourself from any future correspondence.
The ABA will not sell or rent your personal information to any third party without your permission. The ABA may use your information with a third party to allow credit card authorisation. An example is where your products will be given to Australia Post or another courier company. The ABA does its utmost to ensure that your privacy and the recipient’s privacy are in no way compromised by these third parties.
The ABA will take all reasonable precautions to protect your personal information from unauthorised use.
Personal information may be stored both electronically and in hard-copy form. Credit card details are processed via our secure payment gateway, such that no credit card details are stored on our online system.
The ABA employs the latest in Secure Sockets Layer (SSL) technology to ensure that transactions are both safe and secure.
Once you proceed to our checkout, you will notice the internet address (URL) appears as “https:// indicating that a secure connection has been established.
You will also see a small padlock on the bottom of your browser window. This shows that you are on a secure, encrypted page where your personal and credit card information are kept safe.
Links to other Websites
The ABA website may contain links to Web sites of other companies and organisations. The ABA is not responsible for the privacy practices of such Web sites.
You must not transmit or post any information to the ABA’s Website that is unlawful, scandalous, defamatory, obscene, threatening, pornographic or any other material that would bring about any civil or criminal liability under the law.
If you have not been given authorisation, you must not:
- Scan and test for vulnerabilities of a system;
- Attempt to gain access to The account of another user;
- Access data systems or storage devices.
The ABA controls this website (excluding third party linked sites) from its corporate offices within the state of South Australia, Australia. The ABA makes no representation that the materials or software on the site are appropriate or available for use in other locations, and accessing them from jurisdictions where their contents are illegal is prohibited. If you choose to access this site from one such jurisdiction, you do so at your own risk and are solely responsible for compliance with all the laws of your jurisdiction. By accessing and using this site you agree that the law of the state of South Australia, specifically excluding choice of law principles, will apply to all issues and matters relating to or arising from your use of this website. You also agree to submit to the exclusive personal jurisdiction and venue of The High Court located in Canberra, ACT, Australia or of any federal court located in such state.
There may be typographical errors, programming bugs and technical inaccuracies in this website and its contents. All information is provided “as is” without any express or implied warranty. Use all information and links at your own risk. The ABA will take no responsibility for computer problems such as viruses incurred from using the site. The accuracy of information on this Web site is checked however it is encouraged that primary and secondary sources be used to verify its accuracy.
The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted
All software and documentation supplied with such software that is made available for download from this website are the copyrighted work of the ABA or its suppliers. Software and documentation ownership is retained by the copyright holder. Ownership is not transferred to you; you are only licensed to use the software subject to certain restrictions contained in The End User License Agreement accompanying such software. Please read The License Agreement that accompanies any software product before downloading. By downloading the software, you agree to the terms of the license agreement. Additional information on downloading ABA software is available from the respective download page.
The ABA accepts secure credit card payments by Visa, Mastercard and American Express. Upon completion of your order, you will be emailed a tax invoice. All prices quoted on this site are in Australian Dollars and are inclusive of GST. All payments are to be made in Australian Dollars. Do not send cheques, money orders or cash through the mail. The ABA will not be held responsible for any cash that goes missing in the mail. No CODs.
All of The material on this website is protected by copyright under The Copyright Act 1968 (Commonwealth of Australia) and, through international treaties and agreements, under the laws of other countries.
No material on this website may be altered reproduced, stored in a retrieval system or transmitted without the prior written permission from the ABA unless otherwise stated on the website. You must not republish any material within this website onto another website or other mediums such as electronic, print or use it in any commercial activity.
All digital images and descriptions of products have been checked to ensure that copyright and any applicable laws have not been breeched. If you are led to believe that any content on this website is in breach of any copyright or laws please notify the ABA immediately.
Where material is copyrighted to another source, permission must be sought from that source.
You are more than welcome to link to this web site.
You must not copy or use the logos, materials or other intellectual property without the prior written permission of the ABA.
Payment must be received prior to delivery. An exception can be arranged for current account holders of the Almond Board of Australia.
Standard Post for all products in stock:
Paid by credit card and shipping address within Australia and its territories – seven working days.
Paid by cheque or money order and shipping address within Australia and its territories – ten working days.
All international orders – three weeks.
Orders are most likely to arrive before the delivery times stated above. Please note, if goods are not available, you will be notified accordingly.
You may return products within 10 days of delivery date for full refund [minus shipping & handling] for the following reasons:
The ABA will provide refunds for publications that are missing pages or contain pages that are illegible, digital media that is faulty or other defective materials.
If you believe you have received defective merchandise relating to other ABA products, please email firstname.lastname@example.org for problem verification and potential replacement.
Returned items must include ALL documentation and packaging materials. If any of these accompanying materials are damaged, or there are signs of tampering, the refund will be rejected and the postage costs associated with the return ofproduct will not be refunded.
All other products can be refunded or exchanged if:
- The products or goods were misrepresented to the customer;
- The products had a fault which was not known at the point of purchase;
- The products do not do the job the customer was led to believe they would;
- The products do not match the description that has been outlined on the website;
- The products do not match a sample picture that was shown when ordering unless specified on the website;
Product or Service No Longer Available
In the case that a product or service has been purchased and the ABA is unable to supply that product or service due to the fact that it is no longer available the client may request a full refund.
Client cancels an order of a publication, report or promotional materials
In the event that a client cancels the purchase of material goods prior to dispatch, the client is entitled to a refund equal to the total amount payable.
Proof of Purchase
A Client is required to provide proof of purchase for all products and/or services for which a refund is sought. Proof of purchase includes the order number for the purchase and may also include
- credit card details;
- cheque details; or
- The purchase order number